Privacy & Policy
Information We Collect
This includes data that identifies you as an individual, such as:
Name
Email address
Phone number
Billing and shipping addresses
Payment details (processed securely through third-party providers)
How We Use Your Information
This includes aggregated or anonymized data that does not identify you directly, such as:
Browser type and version
Operating system
IP address
Pages visited on our website
Time spent on each page
Sharing of Information
We use the information collected for the following purposes:
1.
Service Delivery: To provide, manage, and improve our services.
2.
Customer Support: To respond to inquiries, troubleshoot issues, and offer support.
3.
Marketing: To send promotional emails, special offers, or updates (you can opt-out anytime).
4.
Analytics: To understand user behavior and improve website functionality.
5.
Legal Compliance: To comply with applicable laws and regulations.
SMS & Text Messaging Privacy
1.
ABCO Heating & Cooling may collect your mobile phone number when you voluntarily provide it through our website forms, scheduling tools, or other communication methods. By providing your phone number, you consent to receive text messages from ABCO Heating & Cooling related to appointment reminders, service updates, account notifications, and promotional offers.
We do not sell, rent, or share your mobile information with third parties for marketing purposes. Your information is used solely to provide services and communications relevant to your relationship with ABCO Heating & Cooling.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at (your main phone number).
Your privacy is important to us, and we take reasonable measures to protect your personal information from unauthorized access or disclosure.
SMS Terms & Conditions
1.
By opting in to receive SMS messages from ABCO Heating & Cooling, you agree to receive text messages related to appointment confirmations, service reminders, billing notifications, and promotional communications.
Message frequency may vary based on your interaction with ABCO Heating & Cooling. Message and data rates may apply.
You may opt out at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you re-enroll. For help, reply HELP or contact us directly.
Participation in SMS messaging is not required to purchase goods or services from ABCO Heating & Cooling.
Carriers are not liable for delayed or undelivered messages.
Cookies and Tracking Technologies
We do not sell or rent your personal information to third parties. However, we may share information in the following scenarios:
1.
Service Providers: With trusted third parties that perform services on our behalf, such as payment processing, hosting, and analytics.
2.
Legal Obligations: When required by law, regulation, or legal process to disclose information.
3.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
4.
Consent: When you have given explicit consent for sharing your information.
Data Security
We use cookies, web beacons, and similar technologies to enhance your browsing experience. Cookies help us:
Remember your preferences
Understand site usage patterns
Provide targeted advertisements
You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your access to certain features of our website.
Your Rights and Choices
Depending on your location, you may have rights to:
Access, update, or delete your personal information
Opt-out of marketing communications
Request data portability
Restrict or object to certain data processing activities